Terms and Conditions

Last Updated: 14/11/2025

1. Introduction

Welcome to Tinkerz (“we,” “our,” or “us”). These Terms and Conditions govern your use of the Tinkerz website (https://tinkerz.com.au) and your purchase of magnetic blocks and other products from us. By accessing our site and placing an order, you agree to be bound by these terms.

2. Products

  • We make every effort to display our products, including their colours and specifications, as accurately as possible. However, slight variations may occur.
  • All prices are in Australian Dollars (AUD) and include GST where applicable.
  • We reserve the right to limit sales to reasonable quantities and to discontinue any product at any time.
  • All products are subject to availability. If a product is out of stock, we will notify you and refund you for that item.

3. Orders and Payment

  • Placing an item in your cart does not reserve it. An order is only confirmed once payment has been authorised and you receive an order confirmation email.
  • We accept payment via the methods listed at checkout (e.g., credit/debit card, PayPal).
  • You represent and warrant that you have the legal right to use any payment method you provide.

4. Shipping and Delivery

  • Please see our separate Shipping Policy for detailed information on delivery times and costs.
  • While we provide estimated delivery dates, these are not guaranteed. We are not liable for any delays caused by shipping carriers or unforeseen circumstances.
  • The risk of loss and title for products pass to you upon our delivery to the carrier.

5. Returns, Refunds, and Australian Consumer Law

  • Please refer to our detailed Refunds and Returns Policy.
  • Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

6. Intellectual Property

  • All content on this site, including logos, text, graphics, and images, is the property of Tinkerz and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission.

7. User Accounts

  • If you create an account on our site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

8. Prohibited Uses

  • You may not use our site or products for any unlawful purpose or to solicit others to perform illegal acts. You may not transmit any viruses or malicious code or violate the security of our site.

9. Disclaimer of Warranties; Limitation of Liability

  • We do not guarantee that our service will be uninterrupted, secure, or error-free.
  • To the fullest extent permitted by law, we will not be liable for any indirect, incidental, or consequential damages arising out of your use of our site or products. Our total liability to you for any claim is limited to the amount you paid for the product(s) in question.

10. Indemnification

  • You agree to indemnify and hold harmless Tinkerz and our affiliates from any claim or demand due to your breach of these Terms or your violation of any law or the rights of a third party.

11. Severability

  • If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be deemed severed, and the remaining provisions shall remain in full force and effect.

12. Governing Law

  • These Terms and any separate agreements we have with you shall be governed by and construed in accordance with the laws of New South Wales, Australia.

13. Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the site after any changes constitutes your acceptance of the new Terms.

14. Contact Information

Questions about these Terms and Conditions should be sent to us at support@tinkerz.com.au.